For ages 21+

Responsible Gaming at jibaji

Enjoy entertainment within your limits — jibaji ensures that every player can enjoy the game while staying safe, aware, and protected.

Important Age Policy — For ages 21 and above only

To open an account and play games at jibaji, you must be 21 years of age or older. Access by minors is strictly prohibited. If there are minor members in your household, you are advised to use parental control software.

 

Responsible Gaming — What and Why?

Responsible gaming means treating online betting and casino games as a form of entertainment — not as a source of income or a solution to problems. jibaji believes that building healthy gaming habits is every player's right and our responsibility.

Gaming addiction is a real problem. Excessive or uncontrolled betting can have harmful effects on personal, family, and financial life. That is why jibaji provides you with several effective tools to help you keep full control over your own play.

The main goal of our responsible gaming policy is to make players aware, keep them protected, and show them the path to support when needed. If you feel that gaming is having a negative impact on your life, use our tools now and contact our support team.

  • Gaming is for entertainment only — not for earning a living
  • Only bet what you can afford to lose
  • Do not play while under the influence or under mental stress
  • Take regular breaks and respect your time limits
  • Do not place more bets to chase your losses
  • Prioritise spending time with family and friends
  • Seek help immediately if you have a problem
  • Anyone under 21 should never play

 

Our Protection Tools

jibaji provides several effective tools to keep your gaming experience safe.

Set a Deposit Limit

You can set a daily, weekly, or monthly deposit limit. Once a limit is set, the system will automatically prevent you from depositing beyond it. A request to increase a limit takes 72 hours to come into effect — this protects you from making impulsive decisions.

Time Limits and Reminders

Set a time limit for your gaming session. Once the specified time has passed, the system will automatically alert you. You can configure session limits on a daily, weekly, or monthly basis.

Time-Out (Break)

If you want to take a break for a few days, you can take a time-out from 24 hours up to a maximum of 6 weeks. During this period your account will be temporarily suspended and no transactions will be possible.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, choose self-exclusion. You can close your account for anywhere from 6 months to 5 years, or permanently. Reactivating the account after this decision is difficult — it is treated with the utmost seriousness.

Set a Loss Limit

Set a maximum loss amount on a daily, weekly, or monthly basis. Once the limit is reached, gameplay will automatically stop. This is an effective way to keep financial losses under control.

24/7 Support

Our responsible gaming team is available around the clock in Bangla via live chat. If you have any concerns about gaming, do not hesitate to get in touch.

 

How to Activate the Tools

After logging in to your jibaji account, you can enable the protection tools in just a few steps.

1

Log In to Your Account

Go to the jibaji login page and enter your username and password to access your account.

2

Go to Profile Settings

Click the profile icon at the top right and navigate to the "Account Settings" or "Responsible Gaming" section.

3

Choose the Tool You Need

Deposit limit, time limit, time-out, or self-exclusion — select the right tool according to your needs.

4

Set the Value and Save

Enter the specific limit or time period and click the "Save" button. The change will take effect immediately.

5

Contact Support

If you have any trouble or need self-exclusion, use live chat or email us at [email protected].

⚠️ Warning Signs

If any of the following signs appear, take a break and seek help right away:

  • Betting beyond your set budget
  • Repeatedly betting to try to recover losses
  • Skipping sleep or meals because of gaming
  • Hiding your gaming from family or friends
  • Taking loans or selling assets to fund gaming
  • Unable to focus on work or studies
  • Feeling anxious or irritable when unable to play
  • Reduced social contact and growing isolation

 

Summary of Our Protection Policy

Tool Description Time to Take Effect Changeable
Deposit Limit Maximum daily / weekly / monthly deposit amount Immediate (when lowering the limit) Yes — 72 hours to increase
Loss Limit Maximum loss amount within a given period Instant Yes — 72 hours to increase
Session Time Limit Control over continuous gaming time Instant Yes
Time-Out Break from 24 hours to 6 weeks Instant Reactivates after the period ends
Self-Exclusion Account closure from 6 months to permanent Instant Limited — requires an extended review

 

Ways to Get Support

There is no need to hesitate about talking through gaming problems — our team is always here for you.

24/7 Live Chat

Our support team is available seven days a week, 24 hours a day, in Bangla via live chat. Share any concern you have about gaming — we will assist you with full confidentiality.

Email Support

Email us for any request or question related to responsible gaming. We will do our best to reply in the shortest time possible.

[email protected]

Family Support

If you believe a member of your family is suffering from a gaming addiction, please contact us as well. We can assist with matters related to their account.

 

Frequently Asked Questions

When you activate self-exclusion, your account will be completely closed for the selected period. During this time you will not be able to log in, place bets, or make deposits. To activate self-exclusion, go to your account settings or submit a request directly via our live chat or email.

Yes, when lowering a deposit limit the change takes effect immediately. However, a request to increase a limit takes 72 hours to come into effect. This delay is intentional — it helps prevent impulsive high-stakes betting.

During a time-out your account will be temporarily inactive. You will not be able to log in, play any games, or carry out any financial transactions. However, your account balance will remain fully secure and you will be able to use your account normally once the time-out ends.

If you are spending more than your set budget, placing more bets to try to recover losses, losing focus on family or work, or feeling restless when not gaming — these may be signs of problematic gaming. In that case, contact our live chat immediately or activate self-exclusion.

You can contact our support team and explain the situation. However, account changes generally require a direct request from the account holder. Our support team will try to understand the situation and provide the best assistance possible.

The minimum age to create an account and play games at jibaji is 21. Age is verified at the time of registration and you may be required to submit an identity document if needed. Accounts belonging to underage individuals will be closed immediately.

Yes, your account balance remains fully secure. It may be possible to request a withdrawal during self-exclusion — contact our support team for details. Withdrawals are generally completed within 10 to 45 minutes.

Enjoy Safely — Stay Within Your Limits

Enjoy a fun gaming experience at jibaji — cricket betting, slots, or live casino, enjoy everything responsibly.

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For ages 21 and above only • Play responsibly