jibaji's Privacy Policy
Your personal information is completely safe with us. In this document we explain in detail what information is collected, how it is used, and what your rights are.
This Privacy Policy ("Policy") is issued on behalf of the jibaji platform ("we", "us") and applies to our website jibaji.cam operating in the Bangladesh market. When you use our platform, you are considered to have voluntarily accepted the terms of this Policy. We place the highest importance on your privacy and are committed to protecting your personal information.
Please read this Policy carefully. If you have difficulty understanding any part or have questions, contact our support team.
1. What Information We Collect
We collect various types of information for the purpose of registration and service delivery on jibaji. The categories of information collected are described in detail below.
1.1 Personally Identifiable Information (PII)
When you create an account or use our services on our platform, the following information may be collected:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- National ID (NID) or passport number (for KYC verification)
- Residential address
- Payment information — bKash, Nagad, or Rocket account number (full number is not stored)
- Bank account details (where applicable)
1.2 Automatically Collected Information
When you visit our website, the following information is automatically logged for technical reasons:
- IP address and device information
- Browser type and operating system
- Cookies and session data
- Activity logs on the platform (login time, bet history, page visits)
- Referral source and traffic data
1.3 Transaction Information
Records of all deposit and withdrawal transactions are stored in our system. This includes transaction amount, method, date, and time. The minimum deposit and withdrawal amount is ৳500.
We never store your full bank card number, CVV, or PIN code. Payment processing is handled entirely through encrypted channels.
2. How Your Information Is Used
jibaji uses your information only for lawful and specific purposes. We process your information for the following reasons:
2.1 Account Management and Service Delivery
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and transactions
- Activating bonuses and promotions
- Providing customer support services
- Managing the VIP program and providing cashback
2.2 Regulatory Compliance
- Age verification — only those aged 21 or above may participate
- Completing the KYC (Know Your Customer) process
- Meeting Anti-Money Laundering (AML) obligations
- Detecting and preventing fraud and misuse
- Implementing responsible gaming policies
2.3 Platform Development and Analytics
- Improving website performance and user experience
- Personalising relevant offers and content
- Diagnosing and resolving technical issues
- Monitoring service security
2.4 Communication
We may send account-related notifications, important updates, and (with your consent) promotional information to the email or mobile number you provided. You can opt out of marketing communications at any time.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our services.
3.1 Types of Cookies
Required for login sessions, security tokens, and core functionality. These cannot be disabled.
Collect data to understand user behaviour. We use these to improve the platform.
Remember your preferences, language, and settings so you do not have to reset them each time.
Used to display relevant advertisements. You can control these from your browser settings.
You can delete cookies or refuse new cookies at any time by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
4. Sharing Information with Third Parties
jibaji never sells or rents your personal information. However, in specific circumstances we may share information with trusted partners:
4.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, and bank transfer services to complete transactions. These partners have their own privacy policies.
4.2 Technology and Service Providers
Information is shared as needed with game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe), cybersecurity providers, and IT infrastructure organisations. They work on our behalf and are bound by strict confidentiality agreements.
4.3 Legal Obligations
We may be required to disclose information pursuant to a court order, a lawful request from an investigating authority, or applicable law. In such circumstances we will endeavour to notify you within the limits permitted by law.
4.4 Business Transfers
If for any reason the ownership or operations of jibaji change, your information may be transferred to the new owner. In that case the new owner will be bound to comply with the terms of this Privacy Policy.
- We do not sell your information to third-party advertisers
- We do not share information for marketing purposes without your consent
- We do not share your betting history with unrelated third parties
5. Data Security Measures
jibaji uses industry-standard technologies and practices to protect your information. Our security framework consists of the following layers:
5.1 Technical Security
- SSL/TLS Encryption: All data transferred between the website and servers travels through encrypted channels
- Data Encryption: Stored sensitive information is kept in encrypted form in the database
- Two-Factor Authentication (2FA): An additional verification layer for account security
- Firewall and Intrusion Detection: Round-the-clock monitoring to prevent unauthorised access
5.2 Operational Security
- Access to data is restricted to authorised personnel only
- Regular security audits and vulnerability assessments
- Staff training on data protection
- Incident response plans and procedures
5.3 Response to a Data Breach
If a data breach occurs that poses a risk to your rights and freedoms, we will notify you and the relevant authorities as quickly as possible. Immediate steps will be taken to mitigate any harm.
6. Data Retention Period
We do not retain your information longer than necessary. Information is retained according to the following policy:
- Active Accounts: All information is retained for as long as the account remains active
- Inactive Accounts: Information may generally be retained for up to 5 years from the date of last activity
- Transaction Records: Retained for a specified period in accordance with financial regulations
- Legal Obligations: Information may need to be retained for the period prescribed by applicable law
- Marketing Data: Deleted after you withdraw your consent
After the retention period ends or the purpose is fulfilled, information is securely deleted or anonymised.
7. Your Rights
As a user of the jibaji platform you have the following rights:
You may request to know what information we hold about you.
If any of your information is incorrect, you may request that it be corrected.
In certain circumstances you may request that your information be deleted (subject to legal obligations).
You may request that processing of your information for specific purposes be restricted.
You may request to receive your information in a structured, machine-readable format.
You may object to the processing of your information for marketing or other purposes.
To exercise these rights, contact us at [email protected] or let our support team know via 24/7 live chat. We will respond to your request as quickly as possible, generally within 30 business days.
8. Protection of Minors
jibaji strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect information from minors. Age verification at the time of registration is a mandatory step.
If it becomes apparent to us that a user is under the age of 21, that account will be suspended immediately and any collected information will be deleted. To report a guardian concern or a suspected case, contact us at [email protected].
9. International Transfer of Data
Some service providers may be located outside Bangladesh. In such cases your information may be transferred internationally. For such transfers we ensure that:
- The receiving party follows adequate data protection standards
- Appropriate contractual protection measures are in place
- Transferred data is used only for the specified purpose
- Data is transmitted via SSL encryption and secure protocols
10. Third-Party Services
Our platform integrates third-party game software and payment services. These services have their own privacy policies and terms, which are outside jibaji's policies. We are not responsible for the data practices of these third parties.
You are advised to read the privacy policy of the relevant service before using any payment service.
11. Changes to the Privacy Policy
jibaji reserves the right to change or update this privacy policy from time to time. For significant changes, we will notify you in the following ways:
- A special notice will be published on the website
- An update may be sent to your registered email
- The "Last Updated" date at the top of this page will change
Continued use of the platform after changes are made will be considered acceptance of the new policy. You are therefore advised to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
jibaji respects your privacy and is always committed to protecting your data. We also invite you to read our Responsible Gaming Policy and Terms and Conditions.